Contact us for any questions
Frequently Asked Questions (FAQs)
Shopping Information
Browse our collections, select the shoes you’d like to purchase, add them to your cart, and proceed to checkout. You’ll be guided through the steps to complete your order.
We offer standard shipping and express shipping. Shipping costs are calculated at checkout based on your location and the weight of your order.
Delivery times vary depending on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days, and shipping takes 5 to 7 business days.
Please contact us immediately if your order arrives damaged or incorrect. We will be happy to assist you with a return or exchange.
Please refer to our size chart for detailed measurements. We also recommend checking the individual product descriptions for any specific sizing recommendations.
Our shoes are made from high-quality materials, including leather, suede, and canvas. Specific materials are listed in the product descriptions.
Payment Information
We accept Visa and Mastercard. We also accept payment by transfer.
Yes, we use secure payment gateways to process all transactions. Your payment information is SSL encrypted and protected.
You will be charged for your order when you complete the checkout process.
If your payment is declined, please check the information you entered and try again. You may also want to contact your bank or credit card company to ensure there are no issues with your account. If you continue to experience problems, please contact us for assistance.
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.